Welcome to To Go Supply (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our services.

1. General Terms

By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. If you are using the website on behalf of a company or organization, you represent that you have the authority to bind such entity to these terms.

2. Orders and Payments

• Order Acceptance: All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

• Pricing: All prices listed on our website are in U.S. Dollars (USD) and do not include shipping fees. No taxes will be added to the listed prices. While we make every effort to ensure that prices are accurate, we are not responsible for typographical errors. Any discrepancies will be addressed before order confirmation.

• Payment: Payment is due at the time of purchase unless otherwise specified. We accept major credit cards, debit cards, and other secure payment methods listed at checkout.

3. Shipping and Delivery

• Shipping Fees: Shipping starts at $35 and will be calculated based on your location and the size of your order.

• Shipping Regions: We offer shipping services within our designated regions. Shipping costs and delivery times vary depending on your location and the products ordered. We provide an estimated delivery time at checkout, but delays may occur due to unforeseen circumstances.

• Delivery Issues: Once the order has been dispatched, we are not responsible for any delays or issues caused by third-party carriers. If your order is lost or damaged in transit, please contact us immediately, and we will work to resolve the issue.

4. Returns and Refunds

• Return Policy: We accept returns for most items within 7 days of delivery, provided the products are in their original condition, unused, and in the original packaging. Custom or special orders may not be eligible for returns unless they are defective or damaged.

• Refunds: Refunds will be processed once we receive and inspect the returned items. Refunds will be issued to the original method of payment within [insert number of days] days of receipt of the return.

• Restocking Fees: In certain cases, restocking fees may apply, and you will be notified in advance if they apply to your return.

5. User Accounts

To place orders on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.

6. Intellectual Property

All content on the To Go Supply website, including but not limited to text, graphics, logos, images, and software, is the property of To Go Supply or its licensors. You may not copy, distribute, reproduce, or use any content from our website without prior written consent.

7. Limitation of Liability

To Go Supply is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. We are not responsible for any damages or losses caused by the use of our website or third-party links, including but not limited to damages from interruptions, viruses, or unauthorized access.

8. Force Majeure

To Go Supply will not be held responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, pandemics, or disruptions in supply chains.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Haiti. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in Haiti.

10. Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after any changes signifies your acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Phone: +509 39 02 4040
• Email: info@togosupplycompany.com
• Opening Hours:
  Monday – Friday: 9am – 4pm
  Saturday: 9am – 12pm
  Sunday: Closed